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WEB HOSTING SUPPORT FAQ
Frequently asked and frequently answered web hosting support questions.

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QUESTIONS

1. I have uploaded my files to my web server directory space but when I browse using the url I end up with a directory page with a list of the files. What am I doing wrong?

2. How do I change my hosting account password?

3. Where can I find information about CGI scripts?

4. I want to change my monthly account payment method to credit card, how do I do that?


5. I want to make a payment on my web hosting account online, how do I do that?

6. How do I setup email accounts and addresses for my site?

7. How do I setup services such as listserv, autoresponders, FrontPage extensions etc. for my account?

8. What is listserv?

9. What is an autoresponder?

10. Where are my web site statistics and what do they mean?

ANSWERS

1. I have uploaded my files to my web server directory space but when I browse using the url I end up with a directory page with a list of the files. What am I doing wrong?
A. The main page of your site needs to be named one of the following: home.html, home.htm, index.html, index.htm, Index.htm, home.shtml, index.shtml. It doesn't matter which one, but only one of the above should exist.

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